Once the order is authorised and verified, we will send a confirmation email to you. We begin preparing your order immediately after it is verified. With this sort of time frame, it is difficult for us to change or cancel your order; however, we will do our best to support your request.
It normally takes 3-7 business days for us to process your order. Please note that this does not include holidays and weekends. Pre-orders will be shipped at the notified time.
We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible. You will receive your order in 1-2 weeks from the date it is placed. There might be a delay due to COVID-19.
If a package does not arrive on time, please submit a ticket within 6 months of delivery, and our representative will respond to you within 24 hours. Please note that late requests may not be accepted.